Deposit Operations Analyst
Job Summary
Executing and improving designated Deposit Operations functions, the full-time remote Deposit Operations Analyst will manage daily analysis, provide Tier II phone support, and collaborate on process improvements while working hours from 11:30 a.m. to 8:30 p.m. EST.
Key responsibilities
- Manage end-to-end processing of daily operations, including monitoring queues, decisioning, and resolving exceptions
- Serve as the primary point of contact for Tier II phone support, troubleshooting issues and analyzing support trends
- Assess risk trends and collaborate cross-functionally to recommend improvements in operational workflows and controls
Required qualifications
- High School Diploma required; Bachelor's Degree preferred
- Minimum of 3 years of bank operations experience required; 5+ years preferred
- Prior item/check/payment processing experience preferred
- National Check Professional (NCP) accreditation preferred
- Strong working knowledge of applicable regulations and accounting concepts
Complete Job Description
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