Designer/Researcher
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Job Summary
Driving design and research initiatives within government programs, the remote Designer/Researcher will lead cross-functional teams from concept to implementation, focusing on user needs through research, prototyping, and system design.
Key responsibilities
- Prioritize, plan, and deliver design and research initiatives on projects
- Conduct quantitative and qualitative user research to inform design decisions
- Collaborate with multidisciplinary teams to create accessible digital experiences
Required qualifications
- Five years of experience as a designer in product teams
- Experience designing claims or benefits administration systems for state government programs
- Proficiency in mapping and improving complex service environments
- Strong background in designing and implementing digital services
- Ability to build collaborative relationships with internal teams and external partners
Complete Job Description
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