Designer/Researcher
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Job Summary
Driving design and research initiatives remotely, the full-time Designer/Researcher will lead cross-functional teams in developing user-centered solutions for government programs that impact millions of Americans.
Key responsibilities
- Prioritize and deliver design and research initiatives aligned with project roadmaps
- Conduct quantitative and qualitative user research to enhance understanding of user needs
- Collaborate with multidisciplinary teams to create accessible digital experiences and design artifacts
Required qualifications
- Hands-on familiarity with Salesforce from a design perspective
- At least five years of experience as a designer in product teams
- Experience in mapping and improving complex service environments
- Proven ability to design, test, and implement digital services
- Strong understanding of web and responsive user interface best practices
Complete Job Description
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