Deskside Support Technician
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Location: Remote
Compensation: Salary
Reviewed: Mon, Oct 26, 2026
This job expires in: 30 days
Job Summary
Providing hybrid support, the full-time Deskside Support Technician will deliver Level 1 technical assistance for Windows 11 devices, troubleshoot conference room technologies, and manage user provisioning while maintaining IT asset inventory.
Key responsibilities
- Provide Level 1 technical support for desktops, laptops, peripherals, and mobile devices
- Troubleshoot and resolve issues with conference room technologies and maintain equipment functionality
- Configure, deploy, and maintain laptops and workstations for users, ensuring accurate inventory management
Required qualifications
- 2+ years of experience in a desktop support, help desk, or IT support role
- Working knowledge of Windows 11 administration and troubleshooting
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN connectivity
- Experience configuring and deploying laptops and end-user devices
- Experience supporting conference room and A/V technologies
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