Desktop Support Analyst
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Job Summary
Seeking a motivated Desktop Support Analyst I, this full-time position in Athens, GA will manage technical support requests, assist users with IT issues, and ensure systems are running smoothly.
Key responsibilities
- Provide technical support to end-users for hardware and software issues
- Troubleshoot and resolve IT-related problems efficiently
- Assist in maintaining and updating IT documentation and inventory
Required qualifications
- Associate degree in Information Technology or a related field
- Experience with desktop support and troubleshooting
- Familiarity with Windows and Mac operating systems
- Knowledge of networking concepts and protocols
- Certifications such as CompTIA A+ are a plus
Complete Job Description
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