Digital Ad Operations Associate
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Job Summary
Working remotely, the full-time Digital Ad Operations Associate will manage ad campaign execution, communicate with clients for asset collection and troubleshooting, and ensure timely delivery of advertising creative while focusing on campaign success and ROI.
Key responsibilities
- Communicate with clients to secure campaign assets, answer ad specifications, and iterate ad copy for performance improvements
- Upload, test, and schedule advertising creative using ad servers to ensure timely campaign launches and full delivery
- Investigate and resolve delivery discrepancies and technical issues in collaboration with clients, agencies, and internal teams
Required qualifications
- Proficiency in proprietary ad tech, Salesforce, Litmus, and Real Time Email
- Strong command of HTML and in-line CSS, with familiarity in Google Ad Manager
- General knowledge of ad serving principles and common third-party ad servers
- Ability to manage multiple clients efficiently and accurately at scale
- Experience in customer service to maintain advertiser client relationships
Complete Job Description
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