Digital Clinic Operations Supervisor

Job Summary

Leading a remote team, the full-time Digital Clinic Operations Supervisor will oversee clinic staff, manage patient flow, and ensure compliance with operational standards while supporting Value-Based Care initiatives.

Key responsibilities

• Supervise and train Digital Clinic support staff, ensuring adherence to Standard Operating Procedures and workflows
• Monitor clinic productivity and patient access metrics to optimize staffing and improve operational efficiency
• Conduct regular staff meetings and performance evaluations, providing real-time feedback to enhance team dynamics

Required qualifications

• High school diploma/GED required; Associate's degree in Healthcare Administration or related field preferred
• Minimum of three years of experience in a medical practice or clinic, with supervisory experience preferred
• Experience in Value-Based Care and familiarity with telehealth platforms strongly preferred
• Proficiency in EMR systems and Microsoft Office Suite, including Teams and Excel
• Knowledge of medical terminology and clinic payment policies