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Digital Engagement Analyst

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Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Nov 09, 2026
This job expires in: 30 days

Job Summary

Working remotely on a contract basis, the Digital Engagement Analyst will deliver personalized in-app engagement experiences by collaborating with cross-functional teams to build and optimize campaigns that enhance customer interactions with financial products.

Key Responsibilities
  • Build, test, deploy, experiment, and optimize in-app campaigns using the Airship Engagement Platform
  • Develop personalized journeys that support onboarding, adoption, retention, servicing, and customer education
  • Monitor performance and create reporting tied to engagement effectiveness and business outcomes
Required Qualifications
  • Bachelor's degree in Marketing, Communications, Information Technology, or related field, or equivalent experience
  • 1-3 years of experience in digital/customer engagement or marketing technology
  • Familiarity with platforms such as Airship, Braze, or Salesforce Marketing Cloud
  • Experience in building, testing, and deploying in-app messages or customer journeys
  • Strong writing and content development skills

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