Digital Experience Strategist
Job Summary
Leading the strategy, design, and optimization of employee experiences across digital channels, the contract Digital Experience & Innovation Strategist will analyze data and apply human-centered design to create engaging solutions while working remotely.
Key responsibilities
- Develop and manage strategies for digital and conversational experiences
- Create journey maps, experience architectures, and prototypes to enhance employee engagement
- Utilize human-centered design and employee insights to identify opportunities for innovation
Required qualifications
- Experience in large agency or enterprise environments
- Proficiency in service design and experience innovation
- Strong background in experience architecture and journey design
- Knowledge of emerging technologies and AI-enabled experiences
- Experience in internal communications
Complete Job Description
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