Digital Experience Strategist
Job Summary
Leading the strategy and design of employee experiences, the contract Digital Experience & Innovation Strategist will work remotely to optimize digital channels and conversational experiences while applying human-centered design and analytics to drive engagement and business impact.
Key responsibilities
- Develop and manage strategies for digital and conversational experiences across various platforms
- Create journey maps, experience architectures, and prototypes to enhance employee engagement
- Analyze data and apply design thinking to identify opportunities for experience optimization
Required qualifications
- Experience in digital and conversational experience strategy within large agencies or enterprises
- Proficiency in internal communications and experience architecture design
- Strong skills in PowerPoint and Figma for concept development and prototyping
- Knowledge of human-centered design and service design methodologies
- Ability to manage timelines and deliver high-quality strategic insights
Complete Job Description
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