Digital Incentives Account Manager

Job Summary

Supporting digital incentives programs for CPG and Retail marketers, the full-time remote Digital Incentives Account Manager will manage multiple campaign launches, provide consultative best practices, and ensure operational excellence while collaborating with clients and internal teams.

Key Responsibilities

• Advocate for customers by delivering insights, product recommendations, and new technology solutions
• Manage the launch of digital incentive campaigns, including developing timelines and overseeing project execution
• Provide operational support and best practices to clients and internal teams to meet campaign KPIs

Required Qualifications

• Bachelor's Degree in Business, Communications, Marketing, or a related field, or equivalent work experience
• Minimum of 3 years' experience in Campaign Management, Customer Success, or Account Management
• Proven ability to manage complex projects successfully
• Exceptional client service and collaboration skills
• Technical proficiency with Microsoft Office and reporting tools; experience with Salesforce or JIRA is a plus