Digital Operations Analyst
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Job Summary
Empowering users through training and troubleshooting, the full-time remote Digital Operations Analyst will analyze AI performance, validate outputs, and improve workflows while collaborating across business and technology teams to enhance operational outcomes.
Key responsibilities
- Evaluate AI performance, utilization, and workflow effectiveness through data and user insights
- Investigate workflow issues, document root causes, and coordinate timely escalation and resolution
- Capture user feedback and enhancement requests to shape future workflow improvements
Required qualifications
- Bachelor's degree in business, operations, analytics, technology, process improvement, or a related field, or equivalent experience
- Minimum 2 years of experience in operations, analytics, business process support, or related functions
Complete Job Description
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