Digital Payment Solutions Manager
Job Summary
Accountable for financial performance and delivery execution, the full-time Digital Payment Solutions Manager will lead a defined Professional Services portfolio focused on digital payment and fintech solutions, ensuring customer outcomes and team effectiveness in a remote environment.
Key responsibilities
- Own portfolio performance metrics including revenue, margin, utilization, and delivery capacity for a product-aligned Professional Services portfolio
- Lead delivery execution to enhance predictability, quality, and customer experience across various service delivery methods
- Translate product priorities and financial targets into actionable portfolio operating plans and measurable delivery outcomes
Required qualifications
- 5+ years of experience in professional services, implementation delivery, or customer success services with accountability for business outcomes
- 3+ years of experience in people leadership, including coaching and performance management
- Demonstrated ability to manage financial and operational performance metrics effectively
- Strong knowledge of professional services delivery models and customer value realization practices
- Experience collaborating with cross-functional teams to align delivery execution and customer outcomes
Complete Job Description
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