Digital Sales Representative
Job Summary
Working remotely on a full-time basis, the Digital Sales and Service Representative will engage with customers through chat and email, providing sales consultations and world-class customer service while managing multiple chats concurrently.
Key responsibilities
- Consult customers on contact lens purchases and provide sales support through chat and email
- Maintain high performance metrics, including revenue per chat and customer satisfaction
- Request prescriptions from eye care providers and proactively communicate with team members
Required qualifications
- High school diploma or GED equivalent
- 2-3 years of customer service experience, preferably in chat sales or contact centers
- Typing skills of at least 40 words per minute and technical proficiency
- Reliable internet connection with specified download and upload speeds
- A private, dedicated workspace free from interruptions
Complete Job Description
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