Digital Transformation Consultant
Job Summary
Leading strategic advisory engagements for the telecom industry, the full-time remote Digital Transformation Consultant will focus on digital channel shift, personalization, and B2B growth initiatives while ensuring implementation and adoption of digital capabilities.
Key Responsibilities
- Own the strategic point of view on client digital growth priorities and advise on identity and fraud-risk architecture
- Lead personalization transformation engagements and design customer journey and offer architecture
- Translate business and financial data into narratives for executive audiences and partner with teams to ensure executable recommendations
Required Qualifications
- Consulting experience from a top-tier strategy or digital transformation firm at a senior level
- Expertise in B2B identity modernization, digital channel shift economics, and multi-touch attribution models
- Proven track record of delivering user-level personalization transformations within compressed timelines
- Experience in overseeing implementation and accelerating client-side adoption of digital capabilities
- Strong understanding of telecom economics, including ARPU/ARPA modeling and digital channel-mix economics
Complete Job Description
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