Director of Account Management
Job Summary
Owning client relationships and driving revenue growth, the remote Director of Account Management - Wellness will manage a portfolio of enterprise wellness accounts, ensuring delivery aligns with commitments while mastering the full product suite to translate capabilities into client value.
Key Responsibilities
- Own and grow client relationships by serving as the lead product and client partner for enterprise wellness accounts
- Master the platform to develop deep knowledge of Vi's product suite and apply it to specific client dynamics
- Drive revenue growth through converting POCs, securing upsells and cross-sells, and contributing to strong net revenue retention
Required Qualifications
- Strong product depth and curiosity with a desire to understand the platform mechanics
- Hands-on account ownership, comfortable working directly with data and outcomes
- Consultative mindset operating as a trusted advisor to clients
- Commercial awareness with experience managing renewals and expansions
- Experience engaging with VP/C-level stakeholders while maintaining operational connections
Complete Job Description
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