Director of Accreditation Operations

Job Summary

Leading the accreditation experience for family child care educators, the full-time salaried Director of Accreditation Operations will manage the entire accreditation process while ensuring a smooth and fair experience for applicants, utilizing technology and overseeing a team of five in a remote setting.

Key responsibilities

• Oversee the accreditation process from self-study through renewal, ensuring clarity and timeliness at each stage
• Lead a support team that provides responsive assistance to educators and manages accreditation decisions and communications
• Manage accreditation technology systems, ensuring accurate record-keeping and effective use of data for process improvement

Required qualifications

• Bachelor's degree
• At least seven years of experience in accreditation, credentialing, or a similar multi-step review process
• Minimum of two years managing a team, including remote staff
• Hands-on experience with Salesforce and technology implementation projects
• Fluency in English and Spanish, with strong public speaking skills