Director of AI Innovation - Life Sciences
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Job Summary
Leading a global team, the full-time remote Director of AI Innovation - Life Sciences will define and accelerate the AI-enabled delivery strategy for Salesforce's Life Sciences Professional Services business, focusing on implementation trends, customer challenges, and delivery innovation.
Key Responsibilities
- Develop a comprehensive view of implementation trends and delivery opportunities across the global Life Sciences portfolio
- Define the roadmap for Life Sciences-specific agentic delivery capabilities to improve implementation quality and customer outcomes
- Serve as the primary liaison between Global Professional Services, Customer Success, and Product Management for Life Sciences
Required Qualifications
- 15+ years of leadership experience in Professional Services, enterprise software, or Life Sciences consulting
- Deep understanding of the Life Sciences industry and enterprise implementation programs
- Proven experience in partnering across Product Management, Engineering, and Professional Services
- Demonstrated success in translating customer needs into product strategy and technology investments
- Experience leading global, cross-functional organizations and influencing without direct authority
Complete Job Description
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