Director of Benefits Administration

Job Summary

Leading a high-performing team, the full-time salaried Director of Benefits Administration will oversee eligibility management, benefits administration, and client support while ensuring compliance and exceptional service delivery in a remote environment.

Key Responsibilities

• Manage, mentor, and develop a team of benefits administration professionals, establishing performance expectations and fostering a culture of continuous improvement
• Oversee eligibility administration processes, ensuring data accuracy and compliance with carrier and client requirements
• Collaborate with cross-functional teams to resolve complex eligibility issues and support open enrollment planning and execution

Required Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related field, or equivalent experience
• 5+ years of experience in employee benefits administration or related operations
• 2+ years of experience leading or managing a team
• Strong knowledge of benefits administration platforms and eligibility processes
• Familiarity with ERISA, HIPAA, COBRA, and applicable benefits regulations