Director of Client Operations
Job Summary
Overseeing operations management for multiple employer worksites, the full-time remote Director of Client Operations will serve as the main client contact for strategic integration, improve health center performance, and provide leadership to Health Center staff in the East region.
Key responsibilities
- Manage client relationships and lead strategic initiatives to enhance client satisfaction and operational outcomes
- Identify and implement process improvements and performance standards across health centers
- Provide leadership, coaching, and mentoring to site-level supervisors and health center staff
Required qualifications
- Bachelor's degree in a related field preferred or equivalent experience
- 10+ years of experience in a business environment, with a focus on managing others
- Experience managing virtual teams and operations in a healthcare-related environment
- Prior budget and P&L responsibility desired
- Demonstrated experience with medical information management systems
Complete Job Description
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