Director of Client Success
Job Summary
Overseeing client relationships and operational performance, the full-time salaried Director of Client Success will manage a team to ensure client success standards are met while working remotely.
Key responsibilities
- Monitor and analyze client performance using KPI tools to ensure success standards are met
- Mentor and support the Manager of Client Success in managing client relationships and addressing concerns
- Collaborate with Operations and Business Services teams to implement solutions for client-related issues
Required qualifications
- High School Diploma or GED; Bachelor's Degree in business, healthcare management, or related field preferred
- Minimum of five years of experience in healthcare, revenue cycle management, or a related field
- Basic familiarity with medical billing and terminology
- Proven strong leadership and management skills
- Strong knowledge of revenue cycle management, accounting, and finance
Complete Job Description
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