Director of Clinical Transformation
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Job Summary
Leading the onboarding and implementation process for new customers, the full-time Director of Clinical Transformation will manage cross-functional teams to ensure successful launches while working remotely.
Key responsibilities
- Own new customer onboarding and implementation from kickoff through launch
- Lead customer discovery sessions to understand clinical workflows and translate needs into implementation strategies
- Program-manage implementations, coordinating across Product, Engineering, and Clinical Operations to deliver successful launches
Required qualifications
- 10+ years of relevant experience within healthcare technology
- Proven experience managing complex customer implementations in a healthcare environment
- Familiarity with clinical workflows, EHRs, and other clinical systems
- Strong problem-solving skills with the ability to address complex challenges
- Excellent people management and cross-functional leadership abilities
Complete Job Description
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