Director of Commercial Operations

Job Summary

To drive sales execution and enhance pipeline management, the full-time remote Director of Commercial Operations will oversee sales processes, analyze key metrics, and collaborate with cross-functional teams to ensure forecast accuracy and deal velocity.

Key responsibilities

• Consolidate sales pipeline and forecast data by region, product, and channel for weekly visibility to the General Manager
• Track and analyze key performance metrics, identifying at-risk deals and recommending corrective actions to sales leadership
• Partner with sales and go-to-market teams to implement and monitor targeted sales plays and adjust tactics as necessary

Required qualifications

• Seven to ten years of experience in sales operations or revenue operations within a high-volume B2B SaaS environment
• Deep understanding of sales cycles, pipeline methodologies, and revenue accountability metrics
• Strong analytical skills with proficiency in SQL, BI tools, and Excel pivot tables
• Demonstrated success managing sales operations across multiple regions or channels
• Project management mindset with the ability to manage multiple workstreams effectively