Director of Customer Development

Job Summary

Leading the North America Customer Development integration agenda, the full-time Director of Customer Development will manage the integrated roadmap, governance, and risk management while partnering with senior leaders across various functions in a remote work environment.

Key responsibilities

• Lead the Customer Development integration roadmap, ensuring clear milestones and outcomes
• Establish and manage governance and operating rhythms while driving accountability against commitments
• Proactively identify and resolve risks, resource constraints, and execution gaps across workstreams

Required qualifications

• Bachelor's degree required; MBA or relevant advanced degree preferred
• 7+ years of experience in customer development, integration management, or related fields
• Experience leading complex, cross-functional initiatives within a large organization
• Strong understanding of large-scale integration and organizational change initiatives preferred
• Demonstrated ability to influence and work with senior leaders effectively