Director of Customer Value Engineering

Job Summary

Leading and developing the U.S. Customer Value Engineering team, the full-time Director of Customer Value Engineering will shape global strategy, coach team members, and engage with complex enterprise opportunities to drive customer outcomes and measurable value.

Key responsibilities

• Lead, coach, and develop a high-performing CVE team while setting clear expectations and building technical and value skills
• Shape global CVE strategy and standards, translating direction into practical execution for the U.S. market
• Establish performance measures for team effectiveness, resource allocation, and customer outcomes, partnering with Revenue Operations for data-driven improvements

Required qualifications

• Significant experience in Customer Value Engineering, Solution Consulting, or a related customer-facing discipline
• Demonstrated experience leading and developing customer-facing technical or value-oriented professionals
• A strong technical foundation to assess solution fit across a broad product portfolio
• Understanding of work and resource management, portfolio planning, or related transformation domains
• Experience guiding complex enterprise opportunities through discovery and customer investment decisions