Director of Discovery & Framing

Job Summary

Leading high-priority customer engagements, the full-time remote Director of Discovery & Framing will own and scale the Discovery & Framing function, establishing methodologies and producing clear problem definitions to guide customers in addressing their mission challenges.

Key responsibilities

• Facilitate strategic Discovery & Framing engagements with key customer stakeholders to identify and define mission problems
• Develop and implement the D&F methodology, including playbooks and quality standards, while building and coaching a team of D&F practitioners
• Produce concise, actionable customer-facing outputs that clearly articulate validated mission problems and success criteria

Required qualifications

• 8+ years of experience in strategy consulting or a structured client-facing problem-solving environment
• Proven track record of leading executive interviews and workshops with senior stakeholders
• Exceptional skills in hypothesis-led discovery, root-cause analysis, and structured problem solving
• Ability to quickly learn and operate within the customer's mission context and translate complex discussions into clear outputs
• Experience in building and leading consulting or advisory teams, establishing methodologies, and maintaining quality standards