Director of Franchise Performance
Location: Remote
Compensation: Salary
Reviewed: Thu, Oct 15, 2026
This job expires in: 30 days
Job Summary
Collaborating closely with franchise owners and management companies, the full-time salaried Director of Franchise Performance will oversee performance needs, conduct accountability reviews, and support brand initiatives in a remote capacity.
Key responsibilities
- Serve as the liaison between Hyatt and franchise owners, addressing performance needs and ensuring operational success
- Conduct performance reviews with owners/operators to uphold accountability for market share and brand health
- Provide guidance on commercial services to enhance top-line revenue and support brand initiatives
Required qualifications
- 5+ years of experience in the hospitality industry or a related business function
- Bachelor's degree in hospitality or a related field preferred
- Fluency in Microsoft Office suite of products
- Proficiency in ChatGPT or other large language models
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