Director of Growth

Job Summary

To lead the growth of the existing commercial customer base across the Americas, the full-time remote Director of Growth will manage renewals and expansions, collaborate closely with Customer Success, and ensure customer outcomes drive growth.

Key responsibilities

• Protect existing revenue by managing renewals well in advance of their due dates
• Partner with Customer Success to monitor account health and identify expansion opportunities
• Coach team members on developing departmental footholds into enterprise relationships

Required qualifications

• Experience managing Account Executives on an existing customer base
• Proven ability to coach for both expansion and renewal of accounts
• Experience collaborating with Customer Success using account health data
• Track record of selling solutions that customers did not initially know they needed
• Demonstrated ability to assess talent and manage performance effectively