Director of IT
Job Summary
Leading the Global IT & Systems Administration team, the full-time Director of IT will manage service delivery, employee onboarding, and vendor relationships while ensuring operational continuity across all remote offices.
Key responsibilities
- Own global IT service delivery, including help desk operations, ticket management, and employee onboarding/offboarding
- Establish and maintain SLAs for ticket response and resolution, proactively resolving issues before escalation
- Manage vendor relationships for on-premise infrastructure and oversee office technology and AV needs during moves and buildouts
Required qualifications
- Proven experience leading IT functions across multiple markets
- Track record of transforming reactive IT operations into proactive service delivery
- Hands-on experience with employee lifecycle management and access provisioning
- Vendor management experience for on-premise, AV, and networking infrastructure
- Experience in building knowledge bases and support processes from the ground up
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 37,719 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
