Director of IT Operations
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Job Summary
Leading the strategy and execution of network service delivery, the full-time salaried Director of IT Operations will manage the Operational Support Systems (OSS) and oversee technology capabilities, focusing on automation and operational excellence while collaborating with cross-functional teams.
Key responsibilities
- Accountable for the performance and outcomes of multiple managers and their teams, fostering operational excellence and strategic alignment
- Oversee software development and SaaS configurations, ensuring adherence to technical practices and system availability
- Manage vendor relationships, ensuring compliance with standards and delivering measurable business value through technology initiatives
Required qualifications
- Bachelor's degree (or higher) -OR- 4+ years of professional work experience
- 8+ years of experience in application development and/or technology management with increasing levels of responsibility
- 4+ years of experience leading projects
- 5+ years of management/supervisory experience
Complete Job Description
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