Director of Managed Marketing

Job Summary

Owning the end-to-end managed marketing program, the full-time remote Director of Managed Marketing will set strategy, lead a team of Managers, and ensure program performance while collaborating across various functions to enhance service delivery and customer outcomes.

Key responsibilities

• Set program vision and strategy, including the multi-year roadmap and annual goals
• Build and lead a leadership team, focusing on talent development and creating a culture of accountability
• Own program performance metrics, ensuring customer outcomes and operational efficiency

Required qualifications

• 7-10 years of experience in marketing or marketing services, with at least 3 years in a management role
• Proven success in running multi-channel marketing programs across various platforms
• Experience in building scalable processes, playbooks, and quality assurance mechanisms
• Strong analytical skills with a background in defining KPIs and performance metrics
• Exceptional relationship-building skills across multiple functions and levels of an organization