Director of Marketing

Job Summary

Owning Crescendo's narrative and thought leadership, the full-time remote Director of Marketing (Communications & Content) will manage PR strategies, develop compelling content, and build media relationships to position the company as a leader in AI and customer experience.

Key responsibilities

• Co-create and articulate Crescendo's narrative in collaboration with executive leadership, producing impactful content and original research
• Develop and execute proactive earned media strategies while managing media relationships and overseeing the full PR program
• Create and drive competitive campaigns and customer stories, tailoring content to various industry needs and amplifying it through webinars and social media

Required qualifications

• 8+ years of experience in communications, content marketing, or editorial roles at B2B technology companies
• Established media relationships in tech, AI, or customer experience press
• Experience managing a PR agency with clear KPIs
• Strong editorial instincts with a portfolio showcasing thought leadership and campaign content
• Genuine fluency in AI tools and their application in content production