Director of Marketing Communications
Job Summary
Owning Crescendo's narrative and thought leadership, the full-time Director of Marketing Communications will manage PR strategies, develop compelling content, and build media relationships to position the company as a leader in AI and customer experience, all while working remotely.
Key responsibilities
- Develop and execute proactive earned media strategies to enhance Crescendo's visibility in the AI and customer experience sectors
- Create and manage content that drives competitive campaigns and customer stories, tailored to various industry verticals
- Oversee PR agency management, ensuring consistent messaging and performance tracking against established KPIs
Required qualifications
- 8+ years of experience in communications, content marketing, or editorial roles at B2B technology companies
- A portfolio showcasing thought leadership, research reports, and earned media coverage
- Established media relationships within tech, AI, or customer experience press
- Experience managing a PR agency with clear KPIs
- Proven ability to connect communications and content to pipeline outcomes
Complete Job Description
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