Director of Marketing Operations

Job Summary

Leading the Marketing Operations team, the full-time Director of Marketing Operations will oversee program management practices, drive operational strategy, and enhance cross-team collaboration in a fully remote environment.

Key responsibilities

• Guide Senior PMs and PMs on program and project management while aligning complex initiatives with business-critical priorities
• Implement and refine a cross-functional operating model to improve collaboration, efficiency, and clarity of ownership
• Manage universal intake for Marketing by triaging requests and establishing cross-functional review processes

Required qualifications

• 10+ years of experience in marketing operations, program/project management, or a related operations function, with at least 3+ years in a direct leadership role
• Proven experience in developing PMs and Senior PMs into stronger operators
• Strong judgment in triage and prioritization of ambiguous requests
• Experience with marketing technology and workflow tools (e.g., Asana or similar)
• Excellent written and verbal communication skills, with experience presenting to senior leadership