Director of Medical Information

Job Summary

The remote Director of Medical Information will lead the medical information strategy and operations, ensuring accurate scientific responses to healthcare professionals, patients, and caregivers while managing external contact center partners in a full-time capacity.

Key responsibilities

• Lead Medical Information activities in alignment with Medical Affairs priorities, including departmental planning and oversight of resources
• Manage medical information contact center vendors, overseeing selection, contracts, service standards, and performance quality
• Analyze inquiry trends to identify unmet information needs and collaborate with various departments on content review and scientific training

Required qualifications

• PharmD, PhD, MD, or another relevant advanced clinical or scientific degree
• At least 7 years of experience in the pharmaceutical or biotechnology industry, with a minimum of 5 years in Medical Information
• Experience managing outsourced contact centers, including vendor management and budget oversight
• Strong skills in scientific writing, literature evaluation, and clinical data interpretation
• Knowledge of scientific exchange requirements and medical information systems