Director of Medical Information

Job Summary

Leading the medical information strategy and operations remotely, the full-time salaried Director of Medical Information will manage external contact center partners and ensure accurate scientific responses to healthcare professionals, patients, and caregivers.

Key responsibilities

• Lead Medical Information activities aligned with Medical Affairs priorities, including departmental planning and oversight of resources
• Manage medical information contact center vendors, including selection, contracts, training, and performance quality
• Oversee inquiry workflows and content systems, ensuring scientific accuracy and driving continuous improvement

Required qualifications

• PharmD, PhD, MD, or another relevant advanced clinical or scientific degree
• At least 7 years of pharmaceutical or biotechnology experience, with a minimum of 5 years in Medical Information
• Experience in leading medical information operations and managing outsourced contact centers
• Strong scientific writing and clinical data interpretation skills
• Knowledge of scientific exchange requirements and experience with medical information systems