Director of National Accounts

Job Summary

Leading strategic relationships, the full-time remote Director of National Accounts will manage a portfolio of key national payer and health system accounts, ensuring contractual goals are met while driving operational improvements and serving as a trusted advisor to client leadership.

Key responsibilities

• Serve as the senior relationship owner for assigned national accounts, leading executive-level conversations and quarterly business reviews
• Ensure each account meets or exceeds contractual commitments, monitoring performance data and proactively addressing risks
• Act as a strategic consultant to clients, diagnosing challenges and driving initiatives that deliver measurable value

Required qualifications

• Eight or more years of progressive client-facing experience in enterprise healthcare accounts
• Direct experience managing national payer relationships and navigating healthcare organizational structures
• Deep post-acute care knowledge, including skilled nursing facilities, home health, and utilization review
• Demonstrated success in retaining and growing complex healthcare accounts by delivering measurable value
• Bachelor's degree required; advanced proficiency in Microsoft Excel and PowerPoint