Director of Operations

Job Summary

Leading day-to-day operations, the full-time remote Director of Operations & Organizational Effectiveness will manage organizational systems, cross-functional coordination, and administrative processes to enhance operational efficiency and support program execution.

Key responsibilities:

• Oversee day-to-day operations and provide senior-level operational leadership across teams
• Translate senior-management priorities into actionable work plans and ensure effective follow-through
• Establish and maintain operational systems, workflows, and standard operating procedures (SOPs)

Required qualifications:

• Bachelor's degree in Business Administration, Public Administration, Management, International Development, Operations, or a related field
• Minimum of ten years of progressively responsible experience in operations or organizational management, preferably with NGOs
• At least five years of managerial or supervisory experience in operations or administration
• Demonstrated experience in developing and implementing SOPs and internal systems
• Strong project-management skills with the ability to manage competing priorities and deadlines