Director of Partner Management
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Job Summary
Leading the Partner Account Management team, the full-time Director of Partner Management will build and enhance the partner management framework, overseeing onboarding, performance, and growth while collaborating with cross-functional teams in a remote setting preferably based in Europe or the U.S. East Coast.
Key responsibilities
- Build and continuously improve the partner management framework across onboarding, activation, and ongoing engagement
- Lead, coach, and develop the Partner Account Management team, setting clear expectations for execution and partner outcomes
- Define KPIs, metrics, dashboards, and reporting to measure partner performance and commercial impact
Required qualifications
- 15+ years of experience in managing and developing teams
- Experience in Partner Management, Channel, Strategic Partnerships, or Customer Success
- Proven track record of building processes, KPIs, and operating frameworks
- Strong operational and analytical instincts
- Experience working across both channel and technology partnerships
Complete Job Description
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