Director of Partner Operations
Job Summary
Leading the operational engine of a global partner ecosystem, the remote Director of Partner Operations will develop and optimize processes, tools, and programs to support various partner types while collaborating with cross-functional teams to ensure a scalable infrastructure and clear performance metrics.
Key Responsibilities
- Lead the development and execution of partner operations strategy aligned with business growth goals
- Partner with Sales Ops to integrate partner data into core sales systems and optimize lead-to-cash processes
- Support the evolution of partner programs, ensuring operational support for onboarding and compliance tracking
Required Qualifications
- 10+ years of experience in Sales Operations or Channel/Partner Operations in B2B SaaS environments
- Deep understanding of partner ecosystems including VARs, GSIs, and MSPs
- Strong experience with partner programs and enablement frameworks
- Proven ability to manage sales/partner systems and data quality across CRM and PRM platforms
- Familiarity with Salesforce and partner relationship management tools
Complete Job Description
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