Director of Partner Operations

Job Summary

To support a growing partner ecosystem, the full-time remote Director of Partner Operations will manage the operating model for partner business, oversee deal registration and attribution, and drive strategic planning and execution in collaboration with Ecosystem leadership.

Key responsibilities:

• Serve as a strategic and operational partner to Ecosystem VP and Partner Sales leaders, facilitating cross-functional alignment and automated reporting
• Lead annual and quarterly planning for the partner organization, maximizing the impact of partner investments and resources
• Own the rules governing partner deal registration, crediting, and execution, ensuring smooth operations across various partner types and regions

Required qualifications:

• 10+ years in Partner or Channel Operations, Revenue Operations, or Sales Strategy & Operations at a B2B SaaS or infrastructure software company, including 3+ years leading partner operations
• Experience operating a multi-type, multi-region partner ecosystem, including GSIs, regional SIs, resellers, and hyperscalers
• Hands-on experience with partner deal execution across resale, referral, and cloud marketplace transactions
• 3+ years in partner planning, designing channel-neutral crediting, and working with Incentive Compensation
• Proven track record as a trusted advisor to VP-level Partner or Sales leaders, with strong judgment and governance capabilities