Director of Partner Success

Job Summary

Leading a dedicated partnerships team, the full-time remote Director of Partner Success will oversee client relationships, mentor staff, and ensure effective integration of Credential Engine's services to enhance education and workforce solutions.

Key responsibilities:

• Advance Credential Engine's mission by providing strategic guidance to partner projects and specialized working groups
• Supervise data analysts and manage processes to ensure timely and accurate data publishing for partners
• Monitor contract statuses and identify growth opportunities while collaborating on new business development initiatives

Required qualifications:

• Proven experience leading teams focused on internal and external support in education or workforce development
• Strong skills in stakeholder engagement and managing complex relationships with confidentiality and tact
• Experience managing contracts, scopes of work, or project budgets, including client negotiations
• Ability to work independently and collaboratively in a remote environment, managing multiple projects effectively
• Familiarity with CTDL and the Credential Registry, and how they enhance learning and work ecosystems