Director of Portfolio Management
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Job Summary
Driving cross-functional initiatives, the full-time remote Director of Portfolio Management will serve as the primary liaison between Customer Success and various partner organizations to enhance portfolio visibility, optimize revenue, and ensure successful execution of strategic initiatives.
Key responsibilities
- Lead cross-functional initiatives focused on portfolio growth, pricing actions, and customer experience improvements
- Translate Customer Success needs into clear business requirements and operational workflows
- Establish governance and accountability processes to ensure effective execution of portfolio initiatives
Required qualifications
- Bachelor's Degree or relevant experience
- Minimum of 10 years' experience in related professional roles
- At least 5-6 years of experience in a managerial position
- Prior experience in payments or technology industry is preferred
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