Director of Presale Operations

Job Summary

Overseeing the strategic direction and management of the Presale business area, the full-time remote Director of Presale Operations will ensure accurate and prompt responses to RFP and Proposal requests while collaborating with key stakeholders to maintain operational excellence and drive a streamlined presale process.

Key responsibilities:

• Manage workflows and processes for RFP and Proposal responses, ensuring timely delivery and adherence to best practices
• Develop talent and performance management strategies, including training programs, to meet customer demands and enhance team capabilities
• Track and analyze data on capabilities and output, providing insights and reporting to senior management and product owners

Required qualifications:

• High School Diploma or GED required; Bachelor's degree preferred
• 8+ years of leadership experience, with a strong background in quoting/RFP processes and managing complex teams
• Experience with Life & Supplemental Health products is required
• Proficiency in Salesforce reporting and MS Office Suite; experience with PowerBI preferred
• Strong knowledge of process improvement and change management techniques