Director of Process Optimization

Job Summary

Providing strategic leadership in a complex cross-functional environment, the full-time Director of Process Optimization will manage operations and resourcing, drive continuous process improvement, and oversee compliance initiatives while working remotely.

Key responsibilities

• Directs business operations and collaborates with senior leadership to implement strategic business plans
• Oversees cross-functional activities and initiatives to deliver strategic insights and recommendations for process improvement
• Provides administrative oversight, including staffing, budgeting, and talent development for the department

Required qualifications

• Life science graduate or healthcare-related qualification with extensive pharmacovigilance experience
• Demonstrated leadership experience in pharmacovigilance from a service provider environment
• Proven track record in optimizing processes and managing implementation
• Advanced skills in process development and improvement, particularly in clinical and post-marketing pharmacovigilance
• Certification in process improvement methodologies such as Lean Six Sigma is a plus