Director of Revenue Operations
Job Summary
Owning the planning, forecasting, and operational infrastructure for the Success organization, the full-time Director of Revenue Operations will collaborate with leadership to enhance brand retention, deepen product adoption, and drive revenue growth while working remotely.
Key responsibilities
- Lead annual and quarterly Success planning, translating revenue objectives into actionable goals
- Own the Success forecast, standardizing definitions and tracking accuracy for renewals and performance products
- Design and manage compensation plans for the Success team in collaboration with Finance and People departments
Required qualifications
- 7+ years of experience in RevOps, CS Ops, or BizOps with ownership of post-sale performance
- Proven track record in planning, forecasting, retention analysis, and capacity modeling
- Experience designing and implementing variable compensation plans
- Strong proficiency in spreadsheets, Salesforce, and BI tools; SQL knowledge is a plus
- Ability to build effective processes and influence across various teams including Success, Sales, and Finance
Complete Job Description
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