Director of Service Operations
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Location: Remote
Compensation: Salary
Reviewed: Sat, Nov 07, 2026
This job expires in: 25 days
Job Summary
To lead operational excellence in a dedicated market space, the full-time salaried Director of Service Operations will manage contract execution, drive revenue growth, and ensure customer satisfaction while working 100% remotely.
Key responsibilities
- Manage all operational aspects of assigned contracts and oversee contract teams to ensure high-quality service delivery
- Develop and implement comprehensive business development and marketing plans to achieve revenue growth goals
- Provide technical support and leadership to operations supervisors and staff, ensuring adherence to policies and procedures
Required qualifications
- Active secret clearance or eligibility to obtain one
- Bachelor's or master's degree with 5-7 years of project/program management experience, particularly in Systems Engineering/Acquisition programs
- Experience managing Navy programs and demonstrated ability in profit and loss management
- Strong proficiency in Microsoft Office Suite and SharePoint
- U.S. citizenship is required
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,452 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee