Director of Training, North Carolina

Job Summary

Leading a multidisciplinary team, the full-time remote Director of Training, North Carolina will oversee training and quality operations for utilization management, managing onboarding, ongoing education, and quality assurance for a large healthcare organization serving over 500 clients nationwide.

Key responsibilities:

• Lead and develop a team of approximately 12 clinical and non-clinical professionals across global locations
• Direct the design, development, and delivery of training programs for onboarding and operational education
• Establish quality assurance processes and performance metrics across utilization management workflows

Required qualifications:

• 5+ years of people leadership experience in a healthcare environment
• 3+ years of experience in training program development or organizational education
• 3+ years of experience in utilization management operations or utilization review
• Working knowledge of medical necessity criteria and denial management protocols
• 2+ years of experience managing globally distributed or multi-site teams