Director Service Delivery - Managed Hosting

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Sun, Jul 21, 2024

Job Category: Project Management

Employment Status: Permanent

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Director, Service Delivery - Managed Hosting position.

Key Responsibilities:

Lead and supervise Service Delivery and Onboarding teams, enhance efficiency and effectiveness of service delivery
Define service specifications, monitor service performance, oversee daily operations, and assess existing processes
Implement automation solutions, serve as an escalation point for client issues, and monitor operational costs

Qualifications:

7+ years of experience in service delivery, onboarding, or customer success roles in hosting or technology industry
Proven experience in leading high-performing teams and strong project management skills
Knowledge of hosting technologies, industry standards, and best practices
Customer-focused mindset with a commitment to exceptional client experiences

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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