Disability Claims Team Manager

Job Summary

Leading a dynamic team remotely, the full-time salaried Disability Claims Team Manager will oversee investigations, manage claims, and ensure timely resolutions while aligning with company and client guidelines.

Key responsibilities

• Establishes performance standards, conducts appraisals, and administers corrective actions in accordance with HR policies
• Reviews and assigns claims to examiners, ensuring balanced workloads and recommending productivity improvements
• Coaches staff on investigations and compliance standards, while preparing them for client claim reviews

Required qualifications

• Bachelor's degree or equivalent experience required
• Five or more years of progressive experience as a Claim Examiner handling complex cases
• Previous supervisory experience is desirable
• Thorough knowledge of insurance coverages and practices
• Industry designations preferred but not required (IIA, AIC, AEI, and/or CPCU)